At CHYVARA, we believe that conscious luxury goes beyond the products we create. It extends to the trust you place in us and the care with which we handle your personal information. Thank you for choosing to be part of our journey towards a more sustainable, ethical, and cruelty-free future.
CHYVARA is a brand owned and operated by Chyvara Elite Private Limited (hereinafter referred to as "CHYVARA," "we," "us," or "our").
We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, www.chyvara.com, purchasing our products, or communicating with our team.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices and rights available to you regarding your personal data.
1. Information We Collect
We collect personal information necessary to provide you with a seamless, secure, and personalized shopping experience.
When you browse our website, create an account, subscribe to our communications, contact us, or place an order, we may collect the following information:
- Personal Details: Your name, email address, phone number, and other information you voluntarily provide.
- Order Information: Products purchased, order history, billing address, shipping address, and transaction details.
- Payment Information: Payment-related details required to process your purchase through our authorized payment service providers.
- Technical Information: IP address, browser type, device information, cookies, and website usage data.
- Communication Preferences: Your preferences regarding promotional emails, offers, product updates, and marketing communications.
We collect information directly from you, automatically through your interactions with our website, and, where applicable, through authorized service providers.
2. How We Use Your Personal Information
We use the information collected to operate our business, fulfill your orders, and improve your experience with CHYVARA.
Your personal information may be used to:
- Process and fulfill orders placed through our website.
- Arrange shipping, delivery, returns, exchanges, and refunds.
- Send order confirmations, invoices, shipping updates, and other transaction-related communications.
- Respond to customer inquiries, requests, and feedback.
- Detect and prevent fraudulent transactions, unauthorized activities, and potential security risks.
- Improve our website, products, services, and overall customer experience.
- Analyze website traffic, customer preferences, and shopping patterns.
- Send promotional offers, product launches, newsletters, and marketing communications in accordance with your preferences and applicable law.
- Comply with applicable legal, regulatory, accounting, and tax obligations.
We use your information only for legitimate business purposes and other purposes permitted under applicable data protection laws.
3. Shopify and Third-Party Service Providers
Our online store is powered by Shopify Inc., which provides the e-commerce platform that enables us to showcase and sell our products.
Shopify may process certain personal information to support website functionality, order processing, checkout, security, analytics, and other e-commerce services.
You can learn more about Shopify's privacy practices here: https://www.shopify.com/legal/privacy
We may also share relevant personal information with trusted third-party service providers, including:
- Payment gateways and financial service providers.
- Shipping, logistics, and delivery partners.
- Website hosting, technology, and security service providers.
- Marketing, advertising, and analytics platforms.
- Professional advisers and regulatory authorities, where required.
We share information only to the extent reasonably necessary for these services or as otherwise permitted or required by law.
We do not sell your personal information to third parties for monetary consideration.
4. Payment Information and Security
When you make or attempt to make a purchase through our website, you may be required to provide payment-related information, such as credit or debit card details, UPI information, or other supported payment credentials.
Payments are processed through authorized third-party payment service providers.
We take reasonable measures to protect your personal information against unauthorized access, disclosure, alteration, misuse, or loss.
However, no method of electronic transmission or data storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand visitor behavior, and enhance your shopping experience.
Cookies may help us:
- Maintain your shopping cart and website preferences.
- Understand how visitors interact with our website.
- Improve website performance and navigation.
- Measure the effectiveness of marketing campaigns.
- Display relevant product recommendations and advertisements.
You may manage or disable certain cookies through your browser settings or any cookie preference tools made available on our website.
Please note that disabling some cookies may affect website functionality.
6. Personalized Advertising and Marketing
We may use information about your interactions with our website to provide relevant product recommendations, promotional offers, and marketing communications.
These activities may involve advertising and analytics services, subject to applicable law and your consent or preferences where required.
You can opt out of promotional emails by using the unsubscribe link provided in our marketing communications or by contacting us directly.
Opting out of promotional communications will not prevent you from receiving essential order-related or service communications.
7. Sharing and Disclosure of Information
At CHYVARA, we value the confidentiality of your personal information.
We do not disclose your personal information to unrelated third parties except where necessary to:
- Complete transactions and deliver purchased products.
- Operate and maintain our website and services.
- Provide customer support.
- Prevent fraud or protect our legal rights.
- Comply with applicable laws, regulations, or lawful government requests.
- Support business restructuring, merger, acquisition, or transfer, subject to applicable legal requirements.
Where third-party providers process personal information on our behalf, we expect them to maintain appropriate confidentiality and security safeguards.
8. External Websites
Our website may contain links to third-party websites, social media platforms, or external services.
Once you leave www.chyvara.com, we are not responsible for the privacy practices, security, or content of those external websites.
We encourage you to review their respective privacy policies before sharing any personal information.
9. Age of Consent
Our website is intended for individuals aged 18 years and above.
By using our website or placing an order, you confirm that you are at least 18 years old or are otherwise legally authorized to enter into the transaction under applicable law.
We do not knowingly collect personal information from children for independent commercial transactions.
If we become aware that personal information has been collected from a child without the required authorization, we will take appropriate steps in accordance with applicable law.
10. Your Privacy Rights
We respect your right to understand and exercise control over your personal information.
Subject to applicable laws, you may request to:
- Access information about your personal data.
- Correct or update inaccurate or incomplete information.
- Request deletion of personal information where legally permissible.
- Withdraw consent for certain data processing activities.
- Opt out of promotional communications.
- Raise concerns or complaints regarding the handling of your personal information.
To exercise these rights, please contact us using the details provided below.
Certain information may need to be retained for legal, regulatory, accounting, fraud-prevention, or legitimate business purposes.
11. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, maintaining business records, resolving disputes, and meeting applicable legal obligations.
When personal information is no longer required, we take reasonable steps to securely delete or anonymize it, subject to applicable law.
12. Changes to This Privacy Policy
We reserve the right to update, modify, or revise this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.
Any updates will be published on this page and will become effective as indicated in the revised policy, subject to applicable law.
We encourage you to review this page periodically.
In the event of a merger, acquisition, restructuring, or transfer of our business, relevant personal information may be transferred to the new entity in accordance with applicable privacy laws.
13. Questions, Concerns & Contact Information
Your privacy matters to us.
If you have questions about this Privacy Policy, wish to access, correct, or request deletion of your personal information, or would like to raise a privacy-related concern, please contact us.
Chyvara Elite Private Limited
Website: www.chyvara.com
Email: info@chyvara.com
Phone: +91 9784132503
We will make reasonable efforts to address your concerns in accordance with applicable law.
CHYVARA — Luxury for a Kinder Tomorrow
Consciously Crafted. Ethically Inspired. Thoughtfully Protected.